Terms of Service

Last Updated: November 30, 2025

Welcome to OrbitPrep

These Terms of Service ("Terms") govern your access to and use of OrbitPrep's TOEFL preparation platform. By using our Service, you agree to these Terms.

1. Service Overview

OrbitPrep provides comprehensive TOEFL test preparation services including:

  • Interactive practice tests
  • Study materials and resources
  • Performance tracking and analytics
  • Personalized learning recommendations
  • Speaking and writing practice with AI feedback
  • Simulated demo interviews that mimic student visa interviews

1.1 Demo Interview Service

OrbitPrep offers simulated demo interviews designed to help students prepare for student visa interviews. These interviews:

  • Are practice simulations only
  • Use AI technology to provide realistic interview scenarios
  • Provide feedback on your responses and communication skills
  • Are recorded for your review and improvement

IMPORTANT DISCLAIMER: The demo interview service is for educational and practice purposes only. OrbitPrep does not guarantee visa approval or success. Visa decisions are made solely by immigration authorities based on their own criteria and processes. Our service is designed to help you prepare and build confidence, but actual visa outcomes depend on many factors beyond our control.

2. Account Registration and Use

2.1 Eligibility

  • You must be at least 13 years old to use the Service
  • If you are under 18, you must have parental consent
  • You must provide accurate registration information

2.2 Account Responsibilities

  • Maintain the security of your account credentials
  • Do not share your account with others
  • Notify us immediately of any security breaches
  • You are responsible for all activities under your account

2.3 Account Types

  • Free Account: Limited access to basic features
  • Pro Account: Full access to all features and content
  • Team Account: Multiple users under one organization

3. Subscription and Payment

3.1 Subscription Plans

  • Monthly subscription: Billed monthly

3.2 Payment Terms

  • All fees are in USD unless otherwise stated
  • Payments are processed through secure third-party providers
  • Subscription automatically renews unless cancelled
  • Price changes will be communicated 30 days in advance

3.4 Cancellation

  • Cancel anytime through your account settings
  • Access continues until the end of the billing period
  • No charges after cancellation takes effect

4. Acceptable Use Policy

4.1 Permitted Use

  • Personal test preparation and study
  • Tracking your own progress
  • Accessing materials for educational purposes

4.2 Prohibited Activities

  • Sharing account credentials
  • Copying or distributing our content
  • Reverse engineering the platform
  • Using automated tools or bots
  • Attempting to hack or compromise security
  • Reselling or redistributing our services
  • Using the Service for commercial purposes without permission

5. Content and Intellectual Property

5.1 Our Content

  • All test materials, questions, and content are proprietary
  • Protected by copyright and intellectual property laws
  • May not be reproduced without written permission

5.2 Your Content

  • You retain ownership of responses and submissions
  • You grant us license to use your data to improve the Service
  • We may use anonymized data for research and development

5.3 Trademarks

  • OrbitPrep name and logo are our trademarks
  • TOEFL is a registered trademark of ETS (we are not affiliated with ETS)

6. Service Availability and Modifications

6.1 Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance
  • We are not liable for service interruptions

6.2 Modifications

  • We may update features and content at any time
  • We may discontinue features with reasonable notice
  • Significant changes will be communicated to users

7. User Data and Privacy

7.1 Data Collection

  • We collect data as described in our Privacy Policy
  • Your data is used to provide and improve the Service
  • We implement security measures to protect your data

7.2 Data Usage

  • Performance data helps personalize your experience
  • Anonymized data may be used for analytics
  • We do not sell your personal information

8. Third-Party Services

8.1 Integrations

We integrate with third-party services:

  • Payment processors (Stripe, LemonSqueezy)
  • Authentication providers (Google, Microsoft)
  • AI services (OpenAI, Google Gemini)
  • Analytics tools

8.2 Third-Party Terms

  • Third-party services have their own terms and policies
  • We are not responsible for third-party service issues
  • Links to external sites are provided for convenience

9. Disclaimers and Warranties

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content

9.2 Test Preparation Disclaimer

  • We do not guarantee specific test scores
  • Practice tests are simulations and may not reflect actual exam difficulty
  • Results depend on individual effort and circumstances
  • We are not affiliated with ETS or the official TOEFL test

9.3 Visa Interview Disclaimer

IMPORTANT: The demo interview service is provided for practice and educational purposes only:

  • No Guarantee of Visa Approval: We do not guarantee, warrant, or promise that using our demo interview service will result in visa approval or success
  • Not Immigration Advice: Our service does not constitute legal or immigration advice
  • Simulation Only: Demo interviews are AI-powered simulations and do not represent actual visa interview conditions or questions
  • No Affiliation: We are not affiliated with any government immigration authority, embassy, or consulate
  • Individual Results Vary: Visa decisions are made solely by immigration authorities based on their own criteria, policies, and assessment of your individual circumstances
  • No Liability: OrbitPrep is not responsible for any visa application outcomes, denials, or delays
  • Consult Professionals: For official immigration advice, consult qualified immigration attorneys or official government resources

By using the demo interview service, you acknowledge and agree that:

  • Visa approval depends on many factors beyond interview preparation
  • Immigration authorities make independent decisions based on their own criteria
  • Practice and preparation do not guarantee any specific outcome
  • You should seek professional immigration advice for your specific situation

9.4 No Professional Advice

  • The Service provides educational content only
  • Not a substitute for professional test preparation or immigration advice
  • Consult official TOEFL resources and immigration authorities for authoritative information

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

10.1 Damages

We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or opportunities
  • Service interruptions or errors
  • Third-party actions or content

10.2 Maximum Liability

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10.3 Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless OrbitPrep, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Violation of these Terms
  • Violation of any rights of another party
  • Your content or submissions

12. Termination

12.1 By You

  • You may terminate your account at any time
  • Download your data before termination
  • Termination does not entitle you to a refund

12.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms

12.3 Effect of Termination

  • Access to the Service will be revoked
  • Your data may be deleted after a grace period
  • Certain provisions survive termination (e.g., liability limitations)

13. Dispute Resolution

13.1 Informal Resolution

  • Contact us first to resolve disputes informally
  • We will attempt to resolve issues within 30 days

13.2 Arbitration

  • Disputes will be resolved through binding arbitration
  • Arbitration conducted under applicable arbitration rules
  • You waive the right to participate in class actions

13.3 Exceptions

  • Small claims court disputes
  • Intellectual property disputes
  • Injunctive relief requests

14. General Provisions

14.1 Governing Law

These Terms are governed by the laws of Ethiopia, without regard to conflict of law principles.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

14.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

14.4 Assignment

You may not assign these Terms. We may assign our rights and obligations to any party.

14.5 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OrbitPrep.

14.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our control.

15. Updates to Terms

15.1 Modifications

  • We may update these Terms at any time
  • Material changes will be notified via email or Service notification
  • Continued use after changes constitutes acceptance

15.2 Review

  • Check this page periodically for updates
  • "Last Updated" date indicates most recent changes

16. Contact Information

For questions, concerns, or notices regarding these Terms:

Email: yonasbelew1@gmail.com Support: yonasbelew1@gmail.com Address: AddiaAbaba Website: https://orbitprep.com/

17. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Terms of Service | OrbitPrep